Change audio passcodes
For admins only.
You can change the conference passcodes at any time. If you use custom passcodes, avoid using repetitive or easy-to-guess numbers that are easily compromised. Remember to always keep the host passcode secure.
- Search for a client.
- In the search results, find the client and under Actions, click the Edit button.
- View example »
- On the Edit a Client page, click [+] View Audio Accounts. Find the conference you want to make changes to and under Actions, click the Edit button.
- View example »
- On the Edit Audio Conference Account page, under Conference Info and Passcodes, select Edit Passcodes and then select one of the following:
- Host and Guest Passcodes Vary by One Number to automatically generate passcodes that are identical except for an extra digit at the end of the host passcode.
- Random Host and Guest Passcodes to automatically generate random passcodes for the host and guests.
- Custom Passcodes for Host and Guest to enter your own host and guest passcodes.
- Single Passcode for Hosts and Guests to enter one passcode for both the host and guests and a Security Code to identify the host when they join the conference.
Note: If Enhanced Authentication is on, you must select Random Host and Guest Passcodes. Custom passcodes, the single passcode, and the security code must be 4 to 15 digits in length.
- View example »
- Click Save.
When finished, a success page displays key details about the client. Click Send Confirmation Email for All Conferences to send the client the new passcodes.