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Success Center

Create an audio-only client

If your company purchased GlobalMeet Collaboration, only Provider Admins and Global Admins can add audio-only clients. By default, new clients for these companies are provisioned with a meeting room and associated audio conference.

Note: Make sure you have the client's email address. This will be their login ID for the Admin Portal.

To add a new account:

  1. On the Administration menu, hover over Administration, then Client Management, and then click Add a Client
  2. In the Profile section, assign the account to a site; the site sets the Admin Portal URL for the account. Depending on your admin level, the fields are already filled in or you can search for the correct company and/or site.
  3. In the User Type field, leave the user type as Hub Moderator (a meeting host), or select an admin level for the account.
  4. Enter the account holder’s email address and other contact details.
  5. Click Address and enter the account holder’s physical address (street, city, etc.).
  6. Optional. Click Billing Information and define default billing and/or reporting codes to include in all meeting reports for the account.
  7. Click Products to provision the meeting service, and then select Select this client's products to be provisioned.
  8. For audio account type:
    • If your company has licensed GlobalMeet Web HD Audio for meetings, select GlobalMeet Audio
    • Otherwise, select GlobalMeet Audio NA
  9. For the web conference type, select Audio Only.
  10. Click Save. The Admin Portal creates the account, provisions the services, and sends a welcome email.

    When finished, a success page displays with key details about the new account. Next to audio, click View Details to review and confirm that settings are correct.

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