Create an audio integration client
You can use GlobalMeet Audio with third-party web conferencing products such as WebEx and Adobe Connect. When you create a client with a third-party web conferencing product, an audio conference is automatically provisioned with the correct options.
Note: Make sure you have the client's email address. This will be their login ID for their new audio account.
To add a new audio integration client:
- On the Administration menu, select Client Management > Add a Client.
- On the Add a Client page, under Profile, assign the client to a site. The site sets the Admin Portal URL for the client.
If you are a Hub Group Admin or CCA, you must select a site. CCAs must also select a company.
Note: If you are a Hub Admin, both company and site are already selected.
- View example »
- Leave the user type as Hub Moderator (a meeting host), or select an admin level for the client.
- Enter the client’s email address and other contact details.
- Click [+] Address and enter the client's physical address.
- View example »
- Optional. Click [+] Billing Information and define default billing, reporting codes, or both to include in all meeting reports for the client.
- View example »
- Click [+] Products to provision the meeting service, and then select Select this client's products to be provisioned.
- Select GlobalMeet Audio as the audio account type.
- For Web Product, select one:
- Adobe Connect
- WebEx – PSTN audio (dial-in) for WebEx users
- WebEx + CMR – PSTN audio for WebEx CMR users
- WebEx Hybrid Audio – PSTN and VoIP audio for WebEx users
- WebEx Hybrid Audio + CMR – PSTN and VoIP for WebEx CMR users
- View example »
- Click Save. The Admin Portal creates the client, provisions the services, and sends a welcome email.
When finished, a success page displays key details about the new client. Under Audio Conferences, click View Details to confirm that the settings are correct.
- Link GlobalMeet Audio to your third-party account.