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About the Admin Portal

The Administration Portal is a web-based tool used to create and manage users and meeting accounts, generate usage reports, manage meeting options on behalf of account holders, and to manage branding for a company’s own Admin Portal and GlobalMeet services.

Home page

After you sign in, the Admin Portal displays the Home page. The Home page contains mostly end user options – those you would use to manage your own user profile and update your web meeting and audio conference options. Use the Reports and Administration menus to access administrative features.

AdminPortalHome-Callouts.png

Reports menu

The menu bar includes the Reports menu. Options on the menu depend on your user type. All users can access their own Completed Meetings reports. If you are an administrator, you can view Completed Meetings reports for other clients, and view users assigned to your sites with the Client Report option. If you are a Corporate Customer Admin, the Operator Assisted option lets you view all upcoming Operator Assisted events that were booked in the Events Portal. 

The following example shows the Administration menu for a Corporate Customer Admin.

AdminPortal-ReportsMenu-Callouts.png

Administration menu

When you sign in as an administrator, the menu bar includes the Administration menu. Options on the menu depend on your admin level. If you are responsible for more than one site, then the Site Management option lets you search among your assigned sites for the site to manage.

The following example shows the Administration menu for a Hub Admin.

AdminPortal-AdminMenu-Callouts.png

Search menu

The menu bar also includes the search menu. Options on the menu depend on your user type and admin level. All users are able to search for their meetings and meeting recordings. If you are an administrator, the Search for a Client option lets you search for clients assigned to your sites. If you are responsible for one or more sites, then the Search for a Site option lets you search for your assigned sites. If you are a Corporate Customer Admin, you can search all clients or sites within your company.

The following example shows the Search menu for a Hub Admin.

AdminPortal-SearchMenu-Callouts.png

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