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About the Admin Portal hierarchy

Your provider used the Admin Portal to perform the initial setup for your organization, creating a company with at least one site (“hub”) and at least one administrative user assigned to that site.

Example organization

All customers are organized into the following hierarchy. Your company’s site includes a company-specific version of the Admin Portal, My Meeting Hub, audio conferences, web meeting URLs, and end users (account holders).


The diagram shows how the Admin Portal arranges a typical organization. Admin Portal terms are in italics.

  • Your organization is a company under a provider.
  • Each company has at least one site.
  • A site contains an Admin Portal, My Meeting Hub host portal, users (clients), users’ audio conferences, and users’ web meeting rooms.
  • Web meeting URLs are based on the site’s URL.
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