Audio Conferences
Phone Controls update. The Phone Controls for audio-only meetings are being removed from the Outlook add-in. Learn more »
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Outlook add-in - Install and sign in
Outlook add-in - Schedule Audio Conference
Outlook add-in - Start and connect audio
Outlook add-in - Manage meeting
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- Get Started
- Get to know your audio account features and reset your password.
- Host a Conference
- Start your conference, share access numbers, invite and manage your guests, and end your conference.
- Adjust a guest's volume
- Copy and share your access numbers
- Disconnect a guest
- End your conference
- Enhanced Authentication
- Invite guests during a conference
- Leave the conference without disconnecting everyone
- Lock your conference
- Meeting capacity
- Mute guest lines
- Start a sub-conference
- Start your conference
- Turn off entry and exit tones during a conference
- View your access numbers and passcodes
- Attend a Conference
- Join a conference, connect your audio, and use the star commands.
- Invite people
- Schedule your conference and set up the one-click number.
- Record a Conference
- Record your conference and access recordings.
- Configure Features
- Change conference and audio settings, change passcodes, add new accounts and web rooms, add enhanced authentication, update passcodes and PINs, and opt to receive post-conference reports.
- Access Meeting Settings | My Meeting Hub
- Access Meeting Settings | Outlook add-in
- Add an audio conference to your account
- Add a custom welcome greeting to your conference
- Add a web meeting room to your account
- Add Enhanced Authentication to your audio account
- Automatically disconnect everyone when you end the conference
- Automatically end a conference if you do not join
- Change audio passcodes
- Change meeting entry and exit tones
- Change your audio settings
- Configure music on hold
- Prompt guests to enter a PIN when joining
- Receive post-conference reports
- Best Practices
- Get tips for hosting an audio conference, improving conference audio quality, connecting audio with VOIP, and tips for when to use ITFS or local access numbers.
- Troubleshooting
- Troubleshooting and workarounds for audio issues, connection issues, passcode issues, meeting summary issues, and other problems related to audio conferences.
- Background noise in the conference
- Can’t connect to the audio conference
- Dial in to the conference is failing
- Hearing an echo on the call
- I received a Meeting Summary for a conference I didn’t host
- My call dropped and now I can’t get back into the conference
- Passcode is not valid
- Reduce noise on your own line
- Stop participant line echoes
