VoIP or computer audio uses your Internet connection (wired, Wi-Fi or mobile data). For a better audio experience, follow these tips.
- Make sure you have functioning speakers and a microphone connected to your computer and that these devices are turned on.
- A headset is strongly recommended to reduce echo. Corded and USB headsets typically deliver more stable sound quality than wireless or Bluetooth headsets.
- If your main concern is call quality, choose noise-cancelling headphones (with mic) that deliver sound in both ears.
- Try not to use too many other resource-intensive programs on your computer during your meeting – inadequate system and network resources can lower quality.
- If you are using your laptop mic and it’s in a docking station, be aware that if the laptop lid is closed, the mic will not be active.
- Be sure you have a strong signal on your device. To check your signal strength, locate the bandwidth bar on your device.
- To avoid issues with internet bandwidth when using VoIP, it is recommended that hosts use a landline connection instead of wireless.