Music on hold plays music into the conference until the host joins. Guests hear music and cannot talk to one another until the host joins.
Note: If your audio account has enhanced authentication, music on hold is set to On and locked. You cannot turn it off.
To configure music on hold:
- Access Meeting Settings.
- Click the Audio Settings tab. If you have more than one audio conference, click Conference Title and select the one you want to update.
- Under Audio Options, set Play Music Until I Join to On.
- Click Save changes.