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Configure music on hold

Music on hold plays music into the conference until the host joins. Guests hear music and cannot talk to one another until the host joins.

Note: If your audio account has enhanced authentication, music on hold is set to On and locked. You cannot turn it off.

To configure music on hold:

  1. Access Meeting Settings.
  2. Click the Audio Settings tab. If you have more than one audio conference, click Conference Title and select the one you want to update.
  3. Under Audio Options, set Play Music Until I Join to On.
  4. Click Save changes.
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