Billing and Invoice Help

Last updated
Save as PDF

To our valued customers: Thank you for allowing us to support your enterprise during these difficult times. With many of your teams working remotely and/or postal services in your area being disrupted due to COVID-19, we encourage you to use our free online billing services portal. You can review your company’s usage, download invoices in Excel or PDF, and pay your bill.

Make Payments

A number of our usual AR functions are currently limited. Please send payment via bank transfer or log in to the online billing portal to pay by credit card.

Please do not send any credit card information by email.

Use the following email addresses for payment inquiries:

North America - Fin.Col@pgi.com
Europe - EUpayments@pgi.com
Asia Pacific - APCollectors@pgi.com

Online billing portal

To access your invoices and pay your bill online, sign in to the online billing portal.

Go to https://invoiceaccess.pgiconnect.com/pgi/Login/Index

Select your Region and then enter your Client ID or Account Number and password to get started.

Billing and Invoice Questions

We are currently experiencing difficulties in answering your billing and invoice queries over the phone. Please fill out this form and describe your question or issue. A member of our Billing Support Team will respond within 72 hours.