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Non-Cancelled Call fees

A No-Show or Non-Cancelled Call is a conference that was booked and staffed, but no speakers or presenters turned up for. A Non-Cancelled Call fee applies per line reserved for the conference to cover the staffing and capacity expenses. 

At the scheduled start time of the conference, the Operator will attempt to contact the speakers or the person who booked the conference to remind them of their conference. If the speakers join the conference late and the conference goes ahead as planned, the Non-Cancelled Call fee is not applied.

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