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Scheduling fees

As Operator Assisted conferences are booked, we allocate operators, infrastructure capacity, and any preparatory work to support them.

Fees when you book an event

The Scheduling fee rates depend on how far in advance of the event date the booking was made.

  • Standard Scheduling fee - for events booked more than 24 hours in advance
  • Express Scheduling fee - for events booked less 24 hours in advance
  • Express Scheduling fee - for events booked less than 30 minutes in advance

Fees when you make changes to your event

If you make changes after you book an event, the following fees apply.

  • Scheduling Change fee - for changes to the date and time or event features. For example, if you add or delete enhanced services or lines, a Scheduling Change fee will be invoiced.
  • Rescheduling fee - if the conference is rescheduled with less than 24 hours notice.

For more detailed information about charges, fees, and rates, contact Support.

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