View charges
You can view details about your current, not yet invoiced charges, and past charges from the Billing Portal.
View current charges
To view your current charges:
- On the menu bar, click Bill Details.
- On the Billing History Details page, click the Current Activity tab.
The Current Activity page displays a list of all users who have used conferencing services and their charges. Click a user’s name to view their charge details.
- View example »
View past charges by moderator
To view your past charges:
- On the menu bar, click Bill Details.
- On the Billing History Details page, select an invoice. The total company charges display for the selected invoice period.
- Click the company name to view a list of the company’s users and their individual charges.
- Click a user’s name and then click Conferencing Services to view their usage history and charges per conference.
- View example »
View past charges by date range
You can view a summary of charges by date range in the Billing Portal. Designated payers can view the summary of charges for all users in their company.
To view usage:
- On the menu bar, click My Reports.
- On the left side of the Build Usage Report page, click View Usage.
- On the Usage page, select a date range and click Go.
A summary of all charges for the selected date range displays.
- View example »