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Success Center

View charges

You can view details about your current, not yet invoiced charges, and past charges from the Billing Portal.

View current charges

To view your current charges:

  1. On the menu bar, click Bill Details.
  2. On the Billing History Details page, click the Current Activity tab.

    The Current Activity page displays a list of all users who have used conferencing services and their charges. Click a user’s name to view their charge details.

    View example »
    BillingCenter-CurrentActivity.png

View past charges by moderator

To view your past charges:

  1. On the menu bar, click Bill Details.
  2. On the Billing History Details page, select an invoice. The total company charges display for the selected invoice period.
  3. Click the company name to view a list of the company’s users and their individual charges.
  4. Click a user’s name and then click Conferencing Services to view their usage history and charges per conference.
    View example »
    BillingCenter-BillingHistoryDetails+cursor.png BillingCenter-BillingHistoryDetails-ConferenceDetails.png

View past charges by date range

You can view a summary of charges by date range in the Billing Portal. Designated payers can view the summary of charges for all users in their company.

To view usage:

  1. On the menu bar, click My Reports.
  2. On the left side of the Build Usage Report page, click View Usage.
  3. On the Usage page, select a date range and click Go.

    A summary of all charges for the selected date range displays.

    View example »
    BillingCenter-ViewUsage-DateRangeSelected_cropped.png
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