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GlobalMeet 5 continues to grow! Check out the latest updates, download the desktop and mobile apps, go mobile, or try it out in your existing GlobalMeet room.

GlobalMeet 5 continues to grow! Check out the latest updates, download the desktop and mobile apps, go mobile, or try it out in your existing GlobalMeet room.

Meeting Support

GlobalMeet Release Notes

This article contains information for:

  • Release 5.18
  • Release date: October 3, 2018

For other releases, browse all release notes.

Announcing Support for Video Conferencing Systems

GlobalMeet Video Room Connector (VRC) is an optional paid feature that lets guests participate in a GlobalMeet meeting from their video conferencing room systems.

All standards-based devices (H.323 and SIP endpoints) are supported, including those from Cisco, Polycom, Lifesize, Sony, Huawei, Radvision, Yealink and other vendors. Your system must be running the most recent software version for these standards-based devices.

  • Video room participants can join the meeting using SIP URI or H.323 address provided by the meeting host.

    GlobalMeet supports encrypted and non-encrypted SIP and H.323 connections. 

  • Hosts: Video room connection details for your room are available in your GlobalMeet room, GlobalMeet desktop apps, and in GlobalMeet for Outlook meeting invitations. Get SIP and H.323 connection details »
  • Each video room system gets its own video stream, just like other GlobalMeet participants. Video room guests can view other webcams and follow along as the host screen shares.
  • Video room guests have their own row in the Guests list; the name is taken from the video system settings:

  • Host and presenters can mute or dismiss a VRC guest; you cannot promote a VRC guest to Presenter role. There is no View Profile option for VRC guests.

Learn more about GlobalMeet VRC »

New Features and Enhancements

This release includes improvements to the meeting experience and GlobalMeet desktop apps. 

Meetings

  • Recording updates:
    • In the completed recording, the height of the Chat panel is increased to enable people to read chat messages in a replay. Previously, fewer than 2 lines of chat text could be viewed in a recording.
    • Removed the cursor from the top left of the recorded screen.
  • Support site URLs (Help & Support > Visit support site) for the language spaces have been simplified. Two-letter language abbreviations are now used instead of the full language names (for example, ...languages/deutsch is now .../languages/de). The older URLs redirect to the new URLs.
  • Additional translations to support new GlobalMeet VRC feature.

Desktop app

  • Meetings > My meeting info now includes connection information for video room systems. On the Meetings tab in My meeting info, click the info (i) icon.

  • Meetings > Join a meeting. Improved meeting search functionality.
  • Additional translations to support new GlobalMeet VRC feature.

Bug Fixes

This release addresses issues seen while in the meeting and while using the desktop apps.

Meeting issues

  • Meeting recording. If the recorder loses its VoIP audio connection while recording, the recording stops and an alert is shown to the host. The portion of the meeting that was captured before the error is saved. The replay email contains a link to play the partial meeting recording.
  • When you open Help & Support, the menu causes the GlobalMeet logo and active talker header to be out of alignment.
  • Japanese translations. Corrected translations on webcam and screen share views.

Desktop app issues

  • Join a meeting. The list of recent meetings does not include all meetings you have attended.
  • When you delete a meeting from the recent meetings list, it does not get removed.
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