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GlobalMeet 5 continues to grow! Check out the latest updates, download the desktop and mobile apps, go mobile, or try it out in your existing GlobalMeet room.

GlobalMeet 5 continues to grow! Check out the latest updates, download the desktop and mobile apps, go mobile, or try it out in your existing GlobalMeet room.

Meeting Support

GlobalMeet Release Notes

This article contains information for:

  • Release 5.10
  • Release date: June 13, 2018

For other releases, browse all release notes.

New Features and Enhancements

This release includes improvements to the meeting experience and GlobalMeet desktop apps.

Meetings

  • If you join a meeting in an unsupported browser, the alert message now includes a link to download the GlobalMeet desktop apps.
  • Internet Explorer. A new version of the audio and video plug-in is available. You will be prompted to update; after installing, restart IE.
  • Chrome. Connect Audio > Use my computer. GlobalMeet now prompts you to allow permission to use microphone and speakers, and helps you locate the Chrome setting. 

Desktop app

  • Meetings tab > Join a meeting. Profile pictures are shown:
    • Next to recent meetings.

    •  In meeting search results.

Bug Fixes

This release addresses issues seen while in the meeting and while using the desktop app.

Meeting issues

  • Connect Audio > Use my phone.
    • Phone numbers in the previous numbers list do not include the country code. 
    • The meeting calls the phone number you select, but sometimes the connecting audio message displays another one of your previous numbers.
    • Intermittently, the connecting audio message displays two + symbols in front of the country code.
    • Phone numbers with extensions are not dialed correctly. 
  • When you have the desktop app installed and open a meeting URL in a browser, after a short time, the meeting opens in the desktop app. The message in the browser now correctly updates to say "You are now meeting in the GlobalMeet app." 
  • Webcam. When one user shares webcam, other participants in the room briefly see the video camera icon and the message, "No one is sharing their webcam," over the user's video stream. 
  • Internet Explorer. When searching for a guest, the search box sometimes disappears when you backspace to remove entered text.

Desktop app issues

  • Meetings tab. The "guests in your room" notification is not displayed.
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