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GlobalMeet 5 continues to grow! Check out the latest updates, download the desktop and mobile apps, go mobile, or try it out in your existing GlobalMeet room.

GlobalMeet 5 continues to grow! Check out the latest updates, download the desktop and mobile apps, go mobile, or try it out in your existing GlobalMeet room.

Meeting Support

GlobalMeet Release Notes

This article contains information for:

  • Release 5.6
  • Release date: April 19, 2018

For other releases, browse all release notes.

New Features and Enhancements

This release includes improvements to the meeting experience and GlobalMeet desktop apps.

Meetings

  • Mute all. Hosts and presenters can mute all guests and then unmute them. In the Meeting panel above the Guests list, click the mute all button. SSROOM-1586

  • Joining a meeting from a mobile device redirects you to the GlobalMeet mobile apps. When you open a meeting URL on an Android smartphone or iPhone device, GlobalMeet opens the mobile app (if installed) or prompts you to download the mobile apps.

Desktop app

  • Meetings tab. The "guests in your room" notification is now dismissed when you enter your room, when the meeting is over, or when the guests leave the room before you join.
  • Help > Email a support agent. When you send email to support, a case is automatically opened for your issue. You will receive a confirmation email with the case number. 

Bug Fixes

This release addresses issues seen while in the meeting and while using the desktop app.

Meeting issues

  • Join meeting. Fixed email address validation to catch invalid email addresses (for example, you@@email.com). 
  • Webcam. An apostrophe in a participant's first or last name is displayed as a special character in the webcam window. 
  • Special characters in guest names are sometimes displayed as HTML code on the meeting welcome screen and in the Guests list.
  • Not all guests are dismissed when the host ends the meeting.
  • Intermittent issue where a guest hears VoIP audio reconnect after the host has ended the meeting.
  • Forgot password server error when you enter your email address.

Desktop app issues

  • Meetings tab issues:
    • After you access Upload profile image, the meeting information screen (Meetings > My meeting info) is not formatted correctly.
    • Recent meetings list does not include meetings you join via a browser. 
  • Audio-only accounts. When you sign in to the desktop app using an audio-only account (you do not have a GlobalMeet room), the Meetings tab and Profile > My meeting info screens are not displayed correctly. On the Meetings tab, the Join meeting URL field is not labeled and does not let you join a meeting.
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