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The GlobalMeet Toolbar has updated!  Check out release notes and view this video for details.

The GlobalMeet Toolbar has updated!  Check out release notes and view this video for details.

Meeting Support

Un-Mute My Call Audio

If your guests cannot hear audio from your line, try one of these solutions:

  • Check the number to make sure you have not dialed in with a Listen Only passcode. When calling in with this passcode, you should receive a message stating that you are in listen only mode.
  • Press *6 to ensure that your line is not muted. Also, check the mute function on your phone to make sure you haven't muted your equipment.
  • A host may have pressed *96 to mute all lines. If you are a guest, you may attempt to reach the host offline to un-mute the lines. If you are a host, press *97 to un-mute all lines.
  • Check to make sure you are dialed into the correct meeting, especially if you use conference call services often and may have made the mistake of dialing into a previous day's meeting.

If you are still experiencing issues, please press *0 for assistance.

 

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