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Meeting Support

Change the Music on Hold Option from Meeting Settings

If the Play Music Until I Join option is turned on for a meeting, guests will hear music and be unable to talk to one another until the host joins the meeting. If you would like to change this option, follow these steps:

  • Open Meeting Settings (for access options for Meeting Settings see related topics).
  • Click the Audio Settings tab; select the desired audio account from the Meeting Title drop down list.
  • Set Play Music Until I Join to the desired state.
  • Click Save.

Note: This option might be locked for you and not editable if Enhanced Authentication is enabled on your account.  Read more about Enhanced Authentication.

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