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Meeting Support

Reset Your Password from the GlobalMeet Join Page

If you are trying to enter a meeting from the GlobalMeet® Join page and have forgotten your password, you can reset it from the Join page by following these steps:

  1. Click on the Forgot Password link located below the "Enter with your email and password" option.
  2. On the Reset Password page, enter your email address and click Send Email.

You will receive an email with a link to reset your password. For security reasons, this link will expire after two hours. To complete the password reset process:

  1. Open the email and click Reset Password.
  2. Enter and confirm the new password you would like to use. (Your password must be at least eight characters and contain at least one letter and one number.)
  3. Click Reset Password.
  4. Return to the Join page for the meeting you were trying to enter. Enter your email and new password, and click Join Meeting.

Note: If you use the GlobalMeet toolbar and/or GlobalMeet for Desktop, you must update your account information in the toolbar and/or desktop app after changing your password.