If you have a problem during your GlobalMeet® Web meeting, you can submit a support ticket to have the problem researched by technical support. To submit a ticket:
- Click on the question mark in the top right corner of the GlobalMeet Web meeting room to open the Help & Support dialog box.
- Click on the Email Support button under the "I Need Help" section.
- Enter a subject and a description of the problem you are having.
- Click Send.
A message will display alerting you that the customer care team will contact you. Click the x in the top right corner to close the Help & Support dialog box.