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In an upcoming release, GlobalMeet® will no longer support Internet Explorer 9 and 10. To learn more, click here.

Attention iMeet Android App Users! You MUST update to the latest version in the Google Play store in order to join a meeting. Click to learn more.

Meeting Support

Submit a Support Ticket During Your Meeting

If you have a problem during your GlobalMeet® Web meeting, you can submit a support ticket to have the problem researched by technical support. To submit a ticket:

  1. Click on the question mark in the top right corner of the GlobalMeet Web meeting room to open the Help & Support dialog box.
  2. Click on the Email Support button under the "I Need Help" section.
  3. Enter a subject and a description of the problem you are having.
  4. Click Send.

A message will display alerting you that the customer care team will contact you. Click the x in the top right corner to close the Help & Support dialog box.

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