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GlobalMeet 5 is here! Check out the new support site, download the all-new desktop apps, or try it out in your existing GlobalMeet room.

GlobalMeet 4.0 is here. Check out release notes, register for a learning session or watch a video highlighting new GlobalMeet features.

Meeting Support

Submit a Support Ticket During Your Meeting

If you have a problem during your GlobalMeet® Web meeting, you can submit a support ticket to have the problem researched by technical support. To submit a ticket:

  1. Click on the question mark in the top right corner of the GlobalMeet Web meeting room to open the Help & Support dialog box.
  2. Click on the Email Support button under the "I Need Help" section.
  3. Enter a subject and a description of the problem you are having.
  4. Click Send.

A message will display alerting you that the customer care team will contact you. Click the x in the top right corner to close the Help & Support dialog box.

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