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Enhanced Authentication

Enhanced authentication (EA) is an additional level of security that helps prevent fraudulent use of audio accounts in high-risk locations like Brazil, India, China, Malaysia, Pakistan, the Philippines, and Taiwan.

If you need local and/or ITFS access numbers in any of these countries, you must use Enhanced Authentication.

  • In the Admin Portal and GlobalMeet Outlook add-in, these phone numbers are hidden and will not be included in meeting invitations until EA is enabled for your meeting account.
  • If a caller dials an access number in any of these countries and enters a passcode for an account that doesn't have EA enabled, the call is blocked.
  • Audio accounts with EA selected require generated, 10-digit passcodes.