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The desktop apps now let you dial out and take calls on your computer (Phone service) and search your company directory (Collaboration and Phone). Get the apps »

Support

Where can I access my meeting recordings?

Note: GlobalMeet® Collaboration meeting recordings are not available in the Admin Portal. Access those recordings in the desktop app.

Recordings of audio and legacy web meetings can be accessed from the Admin Portal. It can take up to 24 hours for your recording to process and be available for download.

The Admin Portal provides a Recordings Page that lists all recorded meetings. It also includes a Recording Details Page for each meeting with detailed information about the recording, methods to play or download the recording and other actions that can be performed for the recording.

To access your meeting recordings:

  1. Log in to the Admin Portal.
  2. In the My Latest Recordings section, click Find a Recording or select Search > My Latest Recordings.

The recording list can be sorted by Date/Time, Duration, Recorded Conference Name, Owner, Days Remaining or Times Viewed. To sort the list, click the name of the column heading you want to sort by and the list will refresh.

If it has been more than 24 hours and you cannot access your audio and legacy web meeting recordings, contact Support for assistance.

 

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