If your guests cannot hear audio from your line, try one of these solutions:
- Check the number to make sure you have not dialed in with a Listen Only passcode. When calling in with this passcode, you should receive a message stating that you are in listen only mode.
- Press *6 to ensure that your line is not muted. Also, check the mute function on your phone to make sure you haven't muted your equipment.
- A host may have pressed *96 to mute all lines. If you are a guest, you may attempt to reach the host offline to un-mute the lines. If you are a host, press *97 to un-mute all lines.
- Check to make sure you are dialed into the correct meeting, especially if you use conference call services often and may have made the mistake of dialing into a previous day's meeting.
If you are still experiencing issues, please press *0 for assistance.