Troubleshooting
Troubleshooting and workarounds for general issues, file presentation issues, screen share issues, recording issues, and other problems related to the GlobalMeet apps and tools.
- General Issues
- Troubleshooting and workarounds for network issues, meeting capacity, and other problems related to accessing meetings.
- Can’t get into a meeting (seeing Flash error)
- Contact Support during the meeting
- Empty gray meeting window when using the desktop app
- Empty white meeting window when using the desktop app
- Enable Flash on your browser
- Meeting is over capacity
- Network is unstable alert
- Passcode is not valid
- Trouble connecting to the meeting
- Trouble logging in
- GlobalMeet Tools
- Troubleshooting and workarounds for installation and launch issues, meeting settings issues, toolbar issues, and other problems related to GlobalMeet apps and tools.
- File Presentation
- Troubleshooting and workarounds for font issues, and other problems related to sharing videos and files.
- Screen Share
- Troubleshooting and workarounds for sharing application windows, Mac screen sharing, and other problems related to screen sharing.
- Recordings
- Troubleshooting and workarounds for recording issues.