You can quickly access help while using GlobalMeet by clicking the Help (?) button at the top right of the meeting room.
From the Help and Support window, you can:
- Get options for contacting support: call, email, or chat live with a support agent.
Note: When you send email to support, a case is automatically opened for your issue. You will receive a confirmation email with the case number.
- Visit the GlobalMeet support site to read knowledge base articles and watch videos.
Note: When using the desktop app, you are automatically directed to the GlobalMeet support site for your chosen language.
- Download tools, such as the desktop app or mobile apps.