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Can't install the Windows desktop app from Downloads

Internet Explorer 11 and Windows 7 only.

When you click Download for Windows on the GlobalMeet Download Center, the installer is downloaded, but the file name is GlobalMeet-Setup.##### (a series of numbers) instead of EXE as expected. This makes the installer unusable.

Workarounds:

  • When prompted by IE, save the desktop installer instead of running it. Use Window Explorer to navigate to the downloaded installer on your computer, replace the numbers in the file extension with .exe, and then and double-click to install the desktop app.
  • Use a different browser to install the desktop app from the GlobalMeet Download Center.
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