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Communications line

Add-on. Charges include: an additional fee per communication line.

A communication line is an additional, dedicated voice line between the operator and conference speakers. The communication line is used to coordinate the conference behind the scenes and is useful for coordinating meeting logistics. For example, communication lines may be used to get approval for attendees to join on greeted entry conferences or to prioritize questions for question and answer sessions.

The communication line is opened during your pre-conference and stays open during the entire conference.

Booking information

This option is available when booking a new event. You can also update an existing reservation in the Events Portal and add it later.

You must select Pre-Conference if you would like the communications line to dial in before the conference start time to setup or review details with the operator.

On Audio Event Details > Enhanced Services, select Communications Line and then enter:

  • A contact name for the line and their location. This can be you or one of your speakers.
  • How the communication line will be used; options include event coordination, troubleshooting, emergency only, and Conference Controls.
View example »

You can only add one communication line using the Events Portal. To add additional lines, have an agent contact you. 

On the Submit page, in Special Instructions for the Operator, enter your request for a feature you can't book online, ask questions, or provide additional details. Select Please click here... and someone will call you. You cannot request a call later in the Events Portal. Contact Support for assistance.

View example »
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