Caller identification (ID) displays a caller's phone number and name, if available. When you receive an incoming call, the caller's info is shown on your phone display. When you place a call, your name and number are shown to the person that you are calling.
What we refer to as caller ID is actually two separate pieces of information - the calling number and the caller name. Depending on your caller's phone provider, you might not receive the caller's name with their number.
You cannot change your own caller ID information. Contact your administrator for assistance.
Admins: To enable or manage this feature for your company or individual users, contact Support.