Skip to main content
Success Center


For U.S.-based customers.

Enhanced 911 (E911) assigns a physical address to a phone number to inform emergency services of your location when a 911 call is made. The address must be a valid U.S. address and undergoes a verification process during set up.

When you dial 911 from your phone number, your call is routed to a local emergency dispatch based on your address. Your phone number and address are provided to the 911 dispatch service.

Admins: To enable or manage this feature for your company or individual users, contact Support.

  • Was this article helpful?