Your virtual receptionist presents callers with an audible greeting that lets them select their options. Once an option has been selected, the call is redirected to the appropriate destination. You can set up special rules, like forwarding to voicemail, transferring to a specific person, or redirecting calls that come in after office hours, during lunch, or even during holidays to an out-of-office number.
For example, if you have a sales team and support team, you could set up your virtual receptionist to greet the caller with “Thank you for calling. Press 1 for sales or 2 for support.”
Admins: To enable or manage this feature for your company or individual users, contact Support.