You can easily place calls inside and outside your company. You don't need to dial 9 to reach an outside line, and you don't have to dial 1 for long distance calls.
VoIP phone calls travel across the Internet (and not copper wires the way old landline calls do), so there isn't a difference between a local (nearby) area code and a long distance one. As long as you are calling within the US and Canada, just dial the 10-digit phone number.
On the desktop app, click the Calls tab and then use the dialpad; or call someone from your company directory.
To place a(n):
- Call within your company, dial the four-digit extension.
- Call within the United States or Canada, dial the area code + phone number.
- International call, dial 011 + country code + area code + phone number.