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Start a conference call

The three-way calling feature lets you bring two other people into a call. You can start a conference call by dialing out to different people, or merge two current calls (one active and another on hold) into a conference.

Note: Conference calls are limited to three people. Conference calling is not available on the desktop app.

Polycom

To add another person to your call:

  1. While on a call, on the touch screen, tap or press Confrnc.

    The current call is placed on hold.

  2. Call a second person to add to the conference; either:
    • Direct dial the other person's number
    • Select someone from your recent calls or directory
  3. When the new person answers, tap or press Confrnc again. All call participants are added to the conference call.

To merge a currently active call and a call on hold, do either of the following:

  • When you have an active call and a single call on hold, tap or press More and then tap or press Join.
  • When you have an active call and more than one call on hold, select the call you want to add, and tap or press More and then tap or press Join.

The active call and the selected call on hold are joined into a conference. If you have multiple calls on hold, the other calls on the line remain on hold.

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To add another person to your call:

  1. While on a call, by the LCD screen, press Conference or Conf.
  2. Select a second person to add to the conference; you can:
    • Direct dial the other person's number
    • Select someone from your recent calls or directory
  3. When the new person answers the call, press Conference or Conf again.

All call participants are added to the conference call.

To merge a currently active call and a call on hold:

  1. While on a call, by the LCD screen, press Conference or Conf.
  2. Use the arrow keys to locate the call on hold to add.
  3. Press Send or Select.

All call participants are added to the conference call. If you have multiple calls on hold, the other calls on the line remain on hold.

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