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Business Phone System guides

User Guides

Polycom Guides

Polycom VVX 301/311 Quick Start Guide

Get to know your new phone. This guide covers how to place and answer calls, transfer a call, put someone on hold, check voicemail, and more.

Quick Start Guide for Polycom VVX 301/311

May 2019

Polycom VVX 601 Quick Start Guide

Get to know your new phone. This guide covers how to place and answer calls, transfer a call, put someone on hold, check voicemail, and more.

Quick Start Guide for Polycom VVX 601

April 2019

Yealink Guides

Yealink T42S Quick Start Guide

Get to know your new phone. This guide covers how to place and answer calls, transfer a call, put someone on hold, check voicemail, and more.

Quick Start Guide for Yealink T42S

April 2019

Yealink T46S Quick Start Guide

Get to know your new phone. This guide covers how to place and answer calls, transfer a call, put someone on hold, check voicemail, and more.

Quick Start Guide for Yealink T46S

April 2019

Technical Guides

Deployment Requirements Guide

This guide is intended to assist companies in preparing their networks for the Phone service. It is a work in progress and is updated as additional information is developed. See "What's new in this guide" for the latest information.

Deployment Requirements Guide

September 13, 2019

Vendor Guides and Documentation

Polycom Documentation

For more information about Polycom devices and accessories, see the following documentation from Polycom.

Desk phones and accessories

Polycom VVX Business Media Phones User Guide (VVX 301, 311, 601)

Yealink Documentation

For more information about Yealink devices and accessories, see the following documentation from Yealink.

Desk phones and accessories

Yealink T4 Series IP Phones User Guide (T42S, T46S)

Yealink T54W Quick Start Guide (T5 Prime Business Phone)

Yealink EXP40 Quick Start Guide (sidecar for T46S)

Yealink EXP50 Quick Start Guide (sidecar for T54W)

Cordless phones and accessories

Yealink W60B & W56H Quick Start Guide

Yealink DECT IP Phone User Guide (covers W60B base station + W56H handset)

Yealink DECT RT30 User Guide (extends the range of the W60P base station)

Conference phones and accessories

Yealink CP920 User Guide

Yealink CP960 User Guide

Yealink CPW90 Quick Start Guide (wireless expansion mic for CP960)

Yealink YLPOE30 Datasheet (PoE adapter for CP960)

Accessories

Yealink Wi-Fi USB Dongle WF40 User Guide (connect a Yealink phone to your organization’s wireless network)

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