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Success Center

August 2021 updates

August 27

Android updates

Release 6.43

  • The new Share option lets you send your meeting URL and dial-in information over email, instant message, or text message. On mobile devices, recipients can tap the phone number to quickly dial in to the meeting. When you send meeting details by email, the meeting room title is added to the Subject field.
    • During a meeting, you and your guests can share meeting details. On the Guests tab, tap the Share button and then choose how you want to send the details.

      Android-ShareButton.png

    • Mobile app. On the Meetings tab next to your meeting URL, tap the More button and then tap Share my meeting URL and choose how you want to send details.

      Android-MeetingsTab-ShareMeetingURL.png

  • Bug fix. If your network connection dropped while someone was sharing a file or whiteboard and then they switched to screen share, when your network reconnected, the shared file or whiteboard was still displayed and their shared screen displayed under it.

iOS updates

Release 6.43

  • The new Share option lets you send your meeting URL and dial-in information over email, instant message, or text message. On mobile devices, recipients can tap the phone number to quickly dial in to the meeting. When you send meeting details by email, the meeting room title is added to the Subject field.
    • During a meeting, you and your guests can share meeting details. On the Guests tab, tap the Share button and then choose how you want to send the details.

      iOS-GuestsTab-ShareButton.png

    • Mobile app. On the Meetings tab next to your meeting URL, tap the More (...) button and then tap Share my meeting URL and choose how you want to send details.

      iOS-MeetingsTab-ShareMeetingURL.png

  • We've reduced app permissions to get you into the app and meetings faster. The app only prompts for calendar and camera access when needed, and location and push notification permissions are no longer required.
  • The app now uses less bandwidth when multiple webcams are being shared and you move the app to the background.
  • End of meeting feedback. Tell us how we can improve the app. Tap It could have been better and use the comment box to tell us what went wrong or what we could've done better.
  • Bug fix. Fixed an issue where mobile app calendar stopped syncing with Outlook.
  • Bug fix. iPad. French and Dutch. On the connect audio screen, you could not select Mute my mic after connecting.
  • Bug fix. iPad. When joining the meeting, if you tapped Call me and then went back to the audio connection screen, when you tapped Call me again, you joined the meeting without an audio connection.

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August 23

Outlook add-in updates

Release 14.2

  • Delegate Access support. If you manage another person's Outlook calendar, now you can schedule meetings for them with their GlobalMeet meeting details. To use this feature, you must be a delegate on the person's calendar and have their GlobalMeet credentials.
    1. Uninstall the Outlook add-in and then do a fresh install. For instructions, see Update the Outlook add-in.
    2. Sign in to your colleague's meeting account. On the Home ribbon, click GlobalMeet Tools > Accounts and click Add another account. Sign in and then set their account to Active.

      Outlook-SetAccountActive.png

    3. In Outlook, first make sure your colleague's calendar is selected. Then create a new appointment or meeting and click Schedule Meeting on the right side of the Appointment or Meeting tab to add their event details. 

  • In invitations, the font used for the meeting URL now matches the rest of the invitation text and links.
  • GlobalMeet Tools > About GlobalMeet. Updated the copyright year to 2021.
  • GlobalMeet Tools > Accounts. Fixed an issue where the sign-in window was cut off. Now, fields and buttons are visible without scrolling.
  • Mac users. The latest version of Outlook for Mac - called New Outlook - hides the GlobalMeet options. To access the GlobalMeet menu, on the Mail or New Event toolbar, click the More (...) button and select GlobalMeet.

    To add GlobalMeet to the toolbar, click the More (...) button, select Customize toolbar, and then drag GlobalMeet to the toolbar. First customize the Mail toolbar and then go to the Calendar, create a new event, and customize the New Event toolbar.

    Outlook-NewMac-ShowGM.png

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August 18

Meeting room updates

Release 6.53

  • Support for IE 11 has ended. You can start or join meetings using:
  • On the Chat tab, the notification icon flashes to alert you that new messages are waiting.
  • When you turn on the waiting room, the notification message now displays on one line.
  • Bug fix. Presenters saw the waiting room count incorrectly displayed on the low bandwidth mode button.

    clipboard_ecd0740927b02c23a3e0cf3b44876d2a6.png

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