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Success Center

Lumen Conferencing Support Center

CenturyLink Conferencing is now Lumen Conferencing

While we transition our support site, here are some resources to help you get the most out of your GlobalMeet reservationless audio conferencing account.

Get started

  • Locate your welcome email. It contains your access numbers, moderator passcode, and guest passcode. 
  • Get started with audio conferencing - your new audio account at a glance with links to useful how-to articles and training. more »
  • To make scheduling and meeting easier, be sure to get the Meetings add-in for Outlook. Available for Mac, Windows, and Outlook on the web. more »

Simple conference access 

  • Start a conference whenever you need to – no scheduling necessary. more »
  • Join a conference from your computer, phone, or mobile device. more » 
  • Telephone keypad ("star") controls let you manage and participate in an audio conference. more »
  • Instant support within the conference. more »

Additional resources

  • Explore our library of how-to videos and articles to get the most out of GlobalMeet audio conferencing. more »
  • Audio Conference Guidelines (videos) — get the most out of your audio account while working remotely. more »

Need help? Contact support

We're here to help you 24 x 7 x 365. Call us:

  • 719-884-1577
  • 800-485-0844 (toll-free)

And select one of the following options:

  • Press 1 to schedule a conference or change a reservation.
  • Press 2 if experiencing difficulty with a reservationless conference.
  • Press 3 for questions about using reservationless conferencing or to sign up for service.
  • Press 4 for billing inquiries.
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