Lumen Conferencing Support Center

Get started

• Locate your welcome email. It contains your access numbers, moderator passcode, and guest passcode. 
• Get started with audio conferencing - your new audio account at a glance with links to useful how-to articles and training. more »
• To make scheduling and meeting easier, be sure to get the Meetings add-in for Outlook. Available for Mac, Windows, and Outlook on the web. more »

Simple conference access 

• Start a conference whenever you need to – no scheduling necessary. more »
• Join a conference from your computer, phone, or mobile device. more » 
• Telephone keypad ("star") controls let you manage and participate in an audio conference. more »
• Instant support within the conference. more »

Additional resources

• Explore our library of how-to videos and articles to get the most out of GlobalMeet audio conferencing. more »
• Audio Conference Guidelines (videos) — get the most out of your audio account while working remotely. more »

Need help? Contact support

We're here to help you 24 x 7 x 365. Call us:

• 719-884-1577
• 800-485-0844 (toll-free)

And select one of the following options:

• Press 1 to schedule a conference or change a reservation.
• Press 2 if experiencing difficulty with a reservationless conference.
• Press 3 for questions about using reservationless conferencing or to sign up for service.
• Press 4 for billing inquiries.